TERMS AND CONDITIONS
By signing up for a digital product or an online course from Fifi McGee you agree to the following Terms & Conditions
You acknowledge that all sales are final and no refunds will be given before, during or after class or following purchase of download.
You acknowledge that Fifi McGee reserves the right to change any content (to content of an equivalent or higher value), or the published class date at any time.
You acknowledge that all information provided is for guidance only and is not exhaustive. All projects are different and it is your responsibility to ensure that all financial and legal obligations are researched thoroughly.
You acknowledge that any online courses will be run through the website via a password-protected classroom and that it is your responsibility to ensure that you have a decent internet connection to view class content including videos.
You give permission for your email address to be added to the Fifi McGee database for the purposes of sending you communication relating to your purchase.
You confirm that you are purchasing a single license for this course for your individual use only.
We commit to adherence to the General Data Protection Regulation (GDPR) 2018.
What information do we collect?
We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, as appropriate, you will be asked for personally identifiable details. You may, however, visit our site anonymously. When visiting our site anonymously, we may store information regarding the behaviour of your session on our website, such as what pages were visited, what links you clicked on, how long you spent before going to another page.
Any of the information we collect from you may be used in one of the following ways:
• To personalise (your information helps us better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your individual needs)
• To process transactions
• To send periodic emails
• To administer a contest, promotion, survey or other site feature
• The email address you provide for order processing may be used to send information and updates pertaining to your purchase/ registration. In addition to this the email address you provide when signing up for our Newsletter will be used to send you our Newsletter.
Note: If at any time you would like to unsubscribe from receiving future Newsletters, we include unsubscribe instructions at the bottom of each Newsletter.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information.
We store cookies on your computer to identify that you have been to our site before, and to personalise certain content based on previous behaviour.
If you would not like to be tracked during your visit you can install a Do Not Track Plugin for Google Chrome or enable the Do Not Track feature in Firefox.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Online course delivery policy
All our courses are delivered online in password-protected classrooms. We do not deliver physical products in the post, but rather provide you access via a unique account. If you need any support please contact us via email to firstname.lastname@example.org so we can assist you.
If you have any questions regarding these Terms and Conditions you may contact us at the following email address: email@example.com
For the purpose of the General Data Protection Regulation (GDPR) 2018, we, Fifi McGee are the Data Controller and Processor for https://www.fifimcgee.co.uk.
The GDPR 2018 will introduce the following principles to UK/ EU law:
Lawful, fair and transparent processing of data
The purpose for which personal data is collected must be specified, explicit and legitimate, and the data must be processed in a manner that remains compatible with the initial purpose for which it is collected
Data is not excessive and remains adequate and relevant data to the purpose
Accuracy of data is maintained
Data is stored for no longer than necessary
Appropriate measures are taken to ensure data is processed in a secure manner
By registering for our Newsletter, downloading a resource, purchasing a product or submitting your personal data via this web site, you agree to the transfer, storing or processing of it as set out below. We require these details in order to keep you updated and to fulfil our contract with you. Please do not use this website if you do not agree with any of the following.
WHAT INFORMATION DO WE COLLECT?
If just browsing The Site, our servers and cookies collect the following generic information about you;
The Operating System you use e.g. Windows
The Browser you use e.g. Safari or Google Chrome
The device you are using to view this website e.g. Desktop or Mobile
Your IP Address
Your Behaviour on our Site e.g. Page Views, Link Clicks etc.
Only when voluntarily completing a form on The Site, do we then have access to the following information:
First & Last Name
Country of Residence
Full address (if we are required to send any physical products)
Please Note – At no point do we process and/ or store any bank or credit card information.
HOW WE COLLECT YOUR INFORMATION
Cookies (Please refer to the the links in the Cookies section below)
Newsletter Sign Up Form
User information collected at checkout
We store cookies on your computer to identify that you have been to our site before, and to personalise certain content based on previous behaviour. We do use third party cookies to track data. A summary of the cookies used on this Site and what they are used for can be viewed below.
http://www.google.com/settings/ads. If you would not like to be tracked during your visit you can install a Do Not Track Plugin for Google Chrome or enable the Do Not Track feature in Firefox. You can also visit http://www.aboutCookies.org/ or http://cookiepedia.co.uk/ for further information how to manage and delete Cookies.
For information on how this website uses Google Analytics cookies visit this page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
HOW WE USE YOUR INFORMATION
To enable us to ensure your online account has been created and updated successfully so that you safely and securely access the content you have purchased or registered for
To communicate with you regarding your purchase and/or subscription
To personalise and target future correspondence regarding new and related products, courses and sale windows
To respond to specific enquiries and queries
For resolving complaints and dealing with disputes
To notify you about changes to our service
To ensure that content from our Site is presented in the most effective manner for you and for your computer;
For preventing and detecting fraudulent or criminal activity
If you have given us your consent to receive marketing communications by email, are a customer of ours or you have previously asked us for information about our products or courses, we may send you marketing messages by email. However, in every marketing email message we send you, we will give you the opportunity to unsubscribe from our mailings altogether.
For internal research/analysis and customer profiling
Please note the usage as outlined above applies to all information we hold about you, however we obtain it during your journey with us.
DISCLOSURE OF YOUR INFORMATION
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with law, enforce our site policies, or protect our or others’ rights, property or safety.
You have the right at any time to ask us not to process your personal data for marketing purposes. You can also unsubscribe from our marketing Newsletter at any point by clicking on the ‘Unsubscribe’ link at the bottom of any marketing Newsletter you have received from us.
From a Data Retention perspective, we are legally bound from a financial viewpoint to keep your personal data on our systems for seven years after you have made a purchase with Fifi McGee.
ACCESSING YOUR INFORMATION
The GDPR 2018 gives you the right to check that your personal data is being processed lawfully. Your subject access right can be exercised in accordance with the act. Any subject access request must be made in writing to firstname.lastname@example.org
If you would like amendments made to your data e.g. change of name or contact details, please contact us at any time via email@example.com
ONLINE COURSE DELIVERY POLICY
All our online courses are delivered online in password-protected classrooms. You create an account at the time of purchasing a course. To access the classroom click on the link we sent you via email.
You will receive emails throughout the courses duration to enhance your experience and highlight specific important content.
If you require any assistance, please email firstname.lastname@example.org the team will be happy to help.
The transmission of information via the internet is not completely secure, and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to this web site, therefore any transmission is at your own risk.
Once we have received your information, we will take all reasonable steps to keep your personal data secure (both technologically and physically) and to try to prevent any unauthorised access to it. All information you provide to us is stored on our secure servers. All payment transactions will be encrypted using SSL technology and processed through either PayPal, Stripe. We do NOT store any financial information.
Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping that password confidential. We ask you not to share a password with anyone.
If at any point you suspect or become aware of a breach of security, or receive suspicious communications from someone claiming to be from Fifi McGee please let us know immediately via email@example.com.